As the regular customers, we tend to buy almost everything based on genuine reviews, considering the limited pocket and grossing prices around, better to look at the opinions of the previous buyers. To keep the shoppers coming back and generate sustainable brand growth, most of the leading brands are incorporating customer retention programs or taking help of […]

Talking about the eCommerce brands, the returns & exchanges are the common things that every business owner deals with. These happen more often during the holiday season and they can be quite pricey. As per the research by Forbes, the 2020 holiday season had the total value of returned items about $47 to $57 billion. […]

Acquisition and retention are the two major challenges every brand or merchant go through during their product sales and marketing. To bring in more customers on boarded , there should be something to reward them and make them feel they’re valued enough. However, most of the brands already have their strategy line ready to launch […]

Customer Loyalty is what businesses look for to succeed in their ventures! However, it’s not a child’s play to be everyone’s favorite with the wide range of options available in the market today. Developing a dedicated program based on your target audience’s needs and preferences is what you need to boost your sales and increase […]

Enjoy the immense benefits of the loyalty program and reduce operational costs to a huge extent. Feel free to book a demo of Novus or connect with our expert team to discuss your specific needs.

Ready to turn your one-time shoppers into loyal buyers, connect with the experts of the Novus Loyalty team to integrate gamified reward programs effectively and boost sales in your eCommerce business!

Customer engagement is always the first and foremost priority for any brand. The way customers feel about a brand and its products or service offerings speaks a lot about the overall business success possibility. But, there’s no certainty as to what parameter will be best suited in determining what’s the best for the customers. No […]

Is your brand still unaware of the Experiential Rewards program? Connect with the experts of Novus Loyalty to find out how you can make your customers feel valued through an experiential loyalty rewards program

The pandemic has impacted the various business sectors transforming the way people buy or connect with the brands. However, many business owners change their way of delivering services to adapt to the evolving customer needs and market demands. With the change in customers’ shopping behavior, your loyalty program software must evolve with the desired changes to make […]

The majority of the leading brands have been actively participating in loyalty endeavors and a large chunk of them are successful in retaining the loyal customers and acquiring the new ones as well. Though most companies have been building their loyalty programs right from the scratch, some are choosing white-label loyalty programs which in long […]