Loyalty Blogs

Gone are the days when loyalty programs were only about spending money, earning points and redeeming them. Today, these programs have evolved to overcome the shortcomings associated with a one-size-fits-all approach. The market research conducted shows that all customers are not created equal, which is why companies must give their best value to their valuable customers.  

Loyalty rewards should be designed exclusively in such a way that they deliver value to customers and help to build loyalty. Additionally, the customer rewards software you choose must offer tailored rewards that are linked to customers’ desired behaviours without creating a sense of entitlement. 

 

In this blog, we have come up with a list of the best-performing customer reward software options that businesses must check out in 2024 and beyond to build a dedicated program for higher customer loyalty.  

1. Novus 

Known as a renowned SaaS-based loyalty platform, Novus is the best end-to-end loyalty software solution provider that enables businesses across industry verticals to craft smart loyalty solutions that drive engagement, growth and secure transactability. Offering complete flexibility to keep customer management at bay, Novus help businesses focus on the profit areas, thereby boosting brand sales, lowering marketing costs and elevating brand promotion. 

Whether you are looking for a way to build a loyalty program, customize rewards, develop a mobile loyalty app, run marketing campaigns, create referral programs or integrate digital wallets, Novus offers a wide range of solutions to ensure that businesses reach their target audience with maximum profits. 

Key Features of Novus include- 

• Robust Loyalty Engine to create and manage various kinds of loyalty programs rewarding customers flexibly and conveniently.  

• Flexible-Customized-Targeted Campaigns with a plethora of ready-to-run campaign structures with preset rules and easily automated processes. 

• With a smart and flexible rule engine, Novus simplifies the process of rewarding high-value customers and putting a limit on points earned.  

• Dynamic offer management to help create customized offers instantly that match specific customer needs for higher engagement.  

• Loyalty rewards marketplace to deliver rewarding experiences that add value for businesses as well as customers. 

• Help brands take actionable insights based on customer behaviour, purchasing patterns and more using smart BI reporting tools. 

• Loyalty Revenue & Growth Calculator to help businesses determine the potential uplift in revenue and ROI. 

• Novus enable brands to build all types of programs – whether it is a customized points-based, tiered-based, cashback loyalty or referral loyalty program.  

Pricing – Starts from $99/month 

Free Trial – Available 

2. Loyalty Rewardz 

Loyalty Rewardz offers a user-friendly rewards and loyalty platform to help businesses build effective customer loyalty programs. It operates on a restful architecture, which helps in ensuring scalable performance.  

Key features include  

• Support for various payment methods 

• Comes with stateless, independent and pluggable architecture 

• Offer varying rewards for different tiers.  

Pricing- You need to contact Loyalty Rewardz for a quote. 

Free Trial- Not Available 

3. Antavo 

Known as a no-code platform, Antavo is designed to simplify the management of loyalty and reward distribution among customers. It provides mobile passes as digital loyalty cards and features mobile-friendly software with easy-to-understand APIs, for a quick time-to-market and seamless mobile experience.  

Key features include  

• Offer a wide range of multi-brand, omnichannel, and multi-country capabilities 

• Handle a huge volume of customer data 

• API-centric technology and customizable UX along with easy integration  

Pricing – €1,500 per month  

Free Trial – Unavailable 

4. Xoxoday 

Xoxoday is another platform focused on improving customer engagement through personalized rewarding options. It offers three methods of reward distribution: Xoxo points, Xoxo links, and Xoxo codes.  

Key features include  

• Provides a scalable platform with gamified loyalty programs 

• Rule-based rewards along with a global rewards catalog 

• Offer a variety of gift options with personalized storefront design 

• In-depth reporting and dashboard 

• Comes with a quick setup process with 24/7 support 

Pricing – $299 per month 

Free Trial – Available 

5. Comarch 

Comarch is a tool for creating a good customer experience, influencing consumer behaviour, and analysing member data. This is AI-integrated software that helps in managing loyalty programs seamlessly. 

Key Features include- 

• Offers easy-to-use features along with round-the-clock support in local languages 

• Easy set-up and management of several marketing campaigns 

• Deliver personalized customer experiences across multiple touchpoints.  

Pricing – Details Unavailable 

Free trial – Unavailable 

6. Talon.one 

Talon.one is a robust customer advocacy engine that helps to build and manage highly customized loyalty programs. Based on a user-friendly interface, it offers capabilities for managing campaigns, distributing, and tracking discounts and coupons. 

Key features include-  

• Has the ability to customize loyalty programs based on various customer data 

• Offer support for worldwide currency, cross-brand compatibility, and integration with popular business intelligence and SKU data.  

Pricing – €1,500 per month 

Free trial – Available 

7. Rewards 360 

Rewards360 enables several businesses to create customized rewards programs to engage with customers and employees. This platform extracts data-driven insights to offer personalized experiences.  

Key Features include- 

• Unlock predictive analysis with insights to optimize campaigns and enhance loyalty strategies 

• Make use of smart customer segmentation and campaign personalization 

• Offers robust customer support from the service team 

Pricing – Details Unavailable 

Free trial – Unavailable 

Concluding Statement 

As we can see, the customer rewards software you choose can make or break your business. Always take time to analyze the features offered by the loyalty software before investing in it. Don’t fall into the trap of low cost as choosing high-quality software can be a great investment to unlock your business’s future growth. Ensure that you go through the list of software stated above before making a move for elevated customer loyalty experiences.  

After going through the list, we can say that Novus is a great choice for startups and businesses who are planning to design and build loyalty programs at affordable rates that can keep their customers coming back. Whether you are looking for a basic customer point system, a tiered loyalty program or an advanced loyalty scheme, we have got everything covered. Book a demo to learn how Novus can help you cultivate strong customer relationships and fuel your business growth in no time.